Tennessee
Aquarium Website Online Privacy Policy
The Tennessee Aquarium has created this privacy statement
in order to demonstrate our firm commitment to privacy.
The following discloses our information gathering and dissemination
practices for this website: tnaqua.org.
We use your IP address to help diagnose problems with our
server, and to administer our Web site. Your IP address
is used to help identify you and your shopping cart.
Cookies
On the Internet, a cookie is a piece information that a
Web site transfers to a user's computer for record-keeping
purposes. As a user moves from page to page at the Tennessee
Aquarium Website, a cookie is the only way that we have
of knowing who you are. An activity on one page may depend
on what you selected on a previous page. We use a cookie
to keep track of your selection. Without cookies users may
be asked to provide the same information repeatedly or some
activities would not function at all.
The use of cookies is common on the Internet. Most major
Websites use cookies. The Tennessee Aquarium uses cookies
only when appropriate. We never use cookies to retrieve
information from your computer that was not originally sent
in a cookie from us. We do not use information transferred
through cookies for advertising purposes. We never share
cookies information with any third parties for marketing
or other purposes.
Registration Form
Our site's registration form requires users to give us contact
information (like their name and email address). We use
customer contact information from the registration form
to send the user information about our company. The customer's
contact information is also used to contact the visitor
when necessary. Users may opt-out of receiving future mailings;
see the choice/opt-out section below.
Links
This site contains links to other sites. The Tennessee Aquarium
is not responsible for the privacy practices or the content
of other Web sites.
Order Forms
Our site uses an order form for customers to request information,
products, and services. We collect visitor's contact information
(like their email address) and financial information (like
their account or credit card numbers). Contact information
from the order form is used to send orders and information
about our company to our customers. The customer's contact
information is also used to get in touch with the visitor
when necessary. Users may opt-out of receiving future mailings;
see the choice/opt-out section below. Financial information
that is collected is used to bill the user for products
and services.
Surveys and Contests
From time to time we conduct online surveys on our site.
Our online surveys ask visitors for contact information
(like their email address)and demographic information. We
use contact data from our surveys to send the user information
about our company. The customer's contact information is
also used to contact the visitor when necessary. We also
use the demographic data collected to tailor our visitors'
experience at our Website, showing them content that they
indicate an interest in. Users may opt-out of receiving
future mailings; see the choice/opt-out section below.
We periodically run contests on our site in which we ask
visitors for contact information (like their email address).
We use contact data from our contests to send users information
about our company. The customer's contact information is
also used to contact the visitor when necessary. Users may
opt-out of receiving future mailings; see the choice/opt-out
section below.
Public Forums
This site makes chat rooms, forums, message boards, and/or
news groups available to its users. Please remember that
any information that is disclosed in these areas becomes
public information and you should exercise caution when
deciding to disclose your personal information
Security
This site has security measures in place to protect the
loss, misuse and alteration of the information under our
control. When you place orders our system makes use of secure
server software. The secure server software (SSL) encrypts
personal order information you input before it is sent to
us. Furthermore, all of the customer data we collect is
protected against unauthorized access.
Children's Guidelines
The Tennessee Aquarium encourages parents and guardians
to spend time online with their children and to participate
in appropriate activities on the Internet. No information
should be submitted to or posted at the Tennessee Aquarium
Website by guests under 13 years of age without the consent
of their parent or guardian.
The Tennessee Aquarium does not distribute to third parties
any personally identifiable information without prior parental
consent. We do not entice by the prospect of a special game,
prize or other activity, any child to divulge more information
than is needed to participate in the activity.
Choice/Opt-Out
Our site provides users the opportunity to opt-out of receiving
communications from us at the point where we request information
about the visitor. This site gives users the following options
for removing their information from our database to not
receive future communications or to no longer receive our
service.
l. You can send email to eshop@tnaqua.org
Correct/Update
This site gives users the following options for changing
and modifying information previously provided.
1. You can send email to eshop@tnaqua.org
Contacting the Web Site
If you have any questions about this privacy statement,
the practices of this site, or your dealings with this Web
site, you can contact:
Webmaster
Tennessee Aquarium
P. O. Box 11048
Chattanooga, TN 37401-2048
webmaster@tnaqua.org
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